HOSPITAL: At a hospital where many of the security
officers were retired or part-time police officers, a patient
who walked out of the hospital was restrained by up to five
security officers and received injuries. At issue was training
and powers of security officers at the hospital that are not
police officers according to state law and the use of force by
security officers. A second issue was whether the police should
have confronted the patient and asked him to leave or be
HOSPITAL: Highly trained hospital security guard at a
hospital was assaulted by a patient. Security guards, medical
personnel, and hospital police officers responded to restrain
the patient who subsequently died. At issue was were the guards
trained by the guard company and compliant with hospital polices
and general hospital policies and trained in patient restraint.
EXCESSIVE FORCE: A
and adherence to training
requirements of the
assessment of the person.
ASSAULT: Sexual assault of
by an unlicensed
RETAIL: An armed security guard
who was unlicensed and hurriedly placed in a retail establishment
shot and killed a person using deadly force as the first choice.
The allegation that the person was charging the security guard was
subsequently not validated. At issue was whether the armed guard
was necessary and the choices made to place someone armed in the
A man was killed and a woman severely injured after road rage
incident in a shopping center parking lot. At issue was whether
a roving guard and other security measures would have been a
deterrent and could the incident have been deescalated or police
called before the murder.
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GROUP HOME: An armed security guard
working for a small guard company shot a person in a group home
lobby. The guard used lethal force as the first choice in the force
continuum and did not have any other non-lethal weaponry supplied by
the guard company. At issue was the reason and choices in using an
armed guard in the situation, the equipment provided to the guard,
and the training in the force continuum.
HOTEL: Guards at a hotel that was contracted to house persons of
less means by the state did not stop a resident from being
severely beaten by others residing at the hotel who did not
embrace his lifestyle. At issue is whether the guards were
competent, trained, and deployed properly.
CONDO COMPLEX: A guard company following industry standards for
hiring and training their guards was sued after a guard assigned
to an unarmed post shot and killed a person who he alleged was
breaking into cars in the parking lot. At issue was the guard
company standards for recruiting, training, and supervision of
the guard at this location.
HOSPITAL: An unarmed proprietary
guard at a hospital was assigned to watch a suicidal/homicidal
patient on a continuous basis according to hospital and industry
standards. The guard left the post and the patient unattended
resulting in the patient attempted suicide when he was not watched.
At issue was the guard's decision and hospital policy as well as the
CASINO: Casino guards and off-duty
police were the basis of litigation for unnecessary force and lack
of communication and coordination when a customer was assaulted by
another customer causing an injury. At issue was the detainment and
use of force by the police, training, and policy.
HOSPITAL: The contract guard company was sued after a woman was
robbed and injured in the parking lot of the hospital upon
leaving. At issue is whether the guard company or the hospital
who contracted for the guards is responsible for the assault.
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HOSPITAL: A guard was the focus of a
lawsuit while contracted by a large hospital chain with excellent
post orders and procedures for the guards. The lawsuit was focused
on the guard not
stopping an elderly patient who was treated and
given sedatives from standing up in her wheelchair and falling. The
guard was not assigned or directed to this task. At issue were the
selection and training of the contract guards, post orders, and the
hospital's responsibility of managing the contract guards.
HOSPITAL: A security police officer
at a large hospital became lost while guiding a helicopter rescue
team to the rooftop heliport resulting in the patient dying before
he could transport to a hospital that specializes in his treatment.
At issue was the hospital police officers training and experience.
FOOTBALL: A seat attendant and
security officer contracted and assigned to an NFL football game
responded to a complaint of an intoxicated and belligerent fan that
refused to leave the stadium and was later arrested. The suit was
based on inadequate security procedures and policies. The NFL had
excellent procedures and policies as well as post orders,
instructions to contract personnel and experienced security
managers. At issue was the NFL security policies and contracted
security instructions, post orders, and procedures for handling
intoxicated and belligerent patrons. (Scroll up or down, or
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MANUFACTURING: A proprietary
guard/watchman with minimal training and instructions at a rural
manufacturing site was unaware of a murder of an employee taking
place while he was on patrol. At issue was the security design of
the factory, the guards training and direction, and the inadequacy
of the access control to the plant.
a difference in the shooting and death
and came up
COUNSELING CENTER: The designated security
person and an employee of a non-profit counseling center shot and
killed another person who was the husband of an employee of the
agency who felt she was treated poorly by the security person and
sent her husband to talk with him. At issue was the training and
selection of the security person as well as his temperament and
demeanor as a security person.
ASSISTED LIVING: An armed security guard at
an assisted living facility apartment left his post in the lobby
when he saw two men trying to steal his car in the parking lot on
the closed circuit TV monitor. He went to the parking lot and
confronted the two men who subsequently shot and killed him. At
issue was the guard's instructions, the security consultants
recommendations and guidance for the site, and the instructions to
observe and report only.
HOTEL: A contract security guard
was charged with raping a female guest who arrived at the hotel late
and intoxicated. The guard had a key to the room and was not
supervised by the hotel staff regarding entering guest rooms. At
issue was the responsibility for the client hotel to properly train,
supervise, and control the actions of the contract guard. The hotel
argued that they have no liability for the guard's actions or
HOTEL: An unsupervised and
untrained contract guard at a large hotel entered a guest room while
the female occupant was sleeping and committed theft from the room.
It was later determined that the guard was convicted of a crime that
would preclude him from being a security guard and that the hotel
had a duty to train and supervise the contract guard. (Scroll up or down, or
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HOSPITAL: A patient arrived at the
emergency room parking lot near the hospital's emergency door
suffering from a recurring disease that affects breathing. She
parked her truck over the parking barrier with the engine running
and the lights on and passed out. She was not found for over twelve
hours later dead in her car. At issue was the recent cutbacks in the
hospital's security department including eliminating an officer at
the emergency room door and the fact that the hospital no longer
provided parking lot patrols even though the patrol was part of the
overall published security procedure.
RESORT HOTEL: The security department
and the procedures, policies, training, and response to incidents at
a resort hotel were challenged by a man who was assaulting his
military wife in a guest room, and fellow soldiers responded to her
aid. The soldiers were attending an organized seminar for soldiers
returning from combat assignments for reintegration to normal life.
At issue was the hotelís proprietary security department and the
overall resort security units training, procedures, and ability to
provide adequate security.
SHOPPING MALL: At a large mall in St. Thomas in the U.S.
Virgin Islands a merchant leaving the mall was robbed and killed
by two assailants that were at the mall and outside but never
confronted by the proprietary security guards while loitering
for hours. A second issue was the training of the guards and
management of the guards by untrained management.
BANK: A bank robbery and
shooting of a customer resulted in one of the points in the
litigation that the bank branch location should have had an armed
guard or police officer present during banking hours. At issue was
the frequency of robberies in the area and the deterrent of an armed
person. The customer was shot after interfering with the robber in
the act of robbing the tellers not believing it was a real robbery.
RETAIL: A shooting at a 24-hour
donut shop of five patrons was committed by gang members on a
rampage of shootings in a South Florida County. At issue was
whether armed guards or police officers should have been present at
the donut shop to deter or deal with crimes such as shootings and
robberies of retail establishments and similar all night businesses.
APARTMENT COMPLEX: A contact guard was called
to a disturbance at a large apartment complex involving a resident
who had taken a drug that caused him to become violent. Several
residents were trying to control this person. The guard called his
co-worker guard at the main entrance and told her to call the police
and that he would guide the police to the incident location. At
issue was whether the guard should have intervened and tried to
subdue the resident or should he have taken the actions he did.
Post Orders, policies, and the interaction of the client and guard
company in developing post orders were focal in this case.
APARTMENT/HOTEL: A proprietary uniformed
guard force at a mixed use apartment/hotel complex in Hawaii did not
respond to a drowning man in their pool due to inadequate security
cameras to observe the pool and the lack of equipment to administer
first aid. At issue was the response of the security personnel,
post orders, training, and direction. (Scroll up or down, or
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Retained in a
bar and restaurant and
owner should have
NURSING FACILITY: Several contract security
personnel not licensed in the state of the occurrence went with
several attorneys to remove a man from a nursing facility at the
direction of the man's daughter. There was a dispute between the
man's wife and daughter about him being there. At the time of
removing the person the staff and security personnel engaged in a
fight to remove the man. At issue was the presence of the unlicensed
security personnel and the actions of the staff to fight the
attorneys and security personnel.
COVERAGE: At an party unauthorized by the landlord, several
persons were shot during a dispute at the party. At issue was
whether the landlord should have had a security guard
twenty-four hours a day even though stores closed in the evening
and the instructions to the tenant about subleasing for large